Privacy Policy

Introduction

Technology Tree PTY LTD T/A WHYBUYITNEW (ABN 85 634 292 587) ("we", "us", "our") is committed to protecting the privacy and security of your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) ("Privacy Act"). This document sets out how we collect, use, disclose and store your personal information, and how you can access and correct it, or make a complaint about a breach of the APPs.

What personal information do we collect and why?

Personal information is any information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not.

The types of personal information we may collect from you include, but are not limited to, your name, contact details, date of birth, gender, identification documents, financial information, employment history, education and qualifications, references, and any other information you provide to us or authorise us to collect from third parties.

We collect personal information from you for the purposes of providing you with our products and services, conducting our business activities, communicating with you, improving our products and services, marketing and promotional activities, complying with our legal obligations, and resolving any disputes or complaints.

We may collect personal information from you in various ways, such as when you visit our website, fill out an online form, register for an account, make a purchase, subscribe to our newsletter, participate in a survey, provide feedback, contact us by phone, email or other means, or when you apply for a job with us or provide services to us.

How do we use cookies and other technologies?

When you visit our website or use our online services, we may use cookies and other technologies to collect information about your device, browser, operating system, IP address, location, web pages visited, links clicked, and other online activities. Cookies are small text files that are stored on your device by your web browser. They help us to recognise you, remember your preferences, tailor our content and advertising to your interests, and improve our website functionality and security.

You can manage your cookie settings by changing the options in your web browser. However, some features of our website may not work properly if you disable or delete cookies.

How do we disclose your personal information?

We may disclose your personal information to third parties who assist us in providing our products and services, conducting our business activities, or fulfilling our legal obligations. These may include, but are not limited to, our related entities, business partners, contractors, service providers, payment processors, credit reporting agencies, government authorities, law enforcement agencies, courts, tribunals, and other parties involved in a dispute or complaint.

We may also disclose your personal information to third parties with your consent, or as required or authorised by law.

Some of the third parties we disclose your personal information to may be located outside of Australia, in countries such as the United States, Canada, Singapore, and the United Kingdom. We will take reasonable steps to ensure that any overseas recipients of your personal information comply with the APPs, or are subject to a similar privacy regime, unless you consent otherwise, or we are required or authorised by law to do otherwise.

How do we store and secure your personal information?

We store your personal information in various forms, such as in paper, electronic, or cloud-based formats. We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure, by using appropriate physical, technical, and administrative measures. These include, but are not limited to, locking cabinets, password protection, encryption, firewalls, antivirus software, and access control policies.

We will retain your personal information for as long as necessary to fulfil the purposes for which we collected it, or as required or authorised by law. When we no longer need your personal information, we will take reasonable steps to destroy or de-identify it, subject to any legal or contractual obligations that prevent us from doing so.

How can you access and correct your personal information?

You have the right to access and correct your personal information that we hold, subject to some exceptions under the Privacy Act. If you wish to access or correct your personal information, please contact us using the details below. We will respond to your request within a reasonable time, and may charge you a reasonable fee for providing access, unless we are required or authorised by law to provide access free of charge.

We will take reasonable steps to ensure that the personal information we collect, use, or disclose is accurate, complete, up-to-date, relevant, and not misleading. However, we rely on you to provide us with accurate and current information, and to inform us of any changes to your personal information as soon as possible.

How can you make a complaint about a breach of the APPs?

If you have a complaint about how we handle your personal information, or a breach of the APPs, please contact us using the details below. We will acknowledge your complaint within a reasonable time and investigate and respond to your complaint within a reasonable timeframe, or as required by law. We will try to resolve your complaint to your satisfaction, but if you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) to lodge a formal complaint. The OAIC can be contacted at www.oaic.gov.au, 1300 363 992, or GPO Box 5218, Sydney NSW 2001.

How can you contact us?

If you have any questions, comments, or feedback about this policy, or our privacy practices, please contact us using the following details:

Email: [email protected]
Phone: 08 6161 7113
Mail: WHYBUYITNEW, 7/21 Roydhouse Street, Subiaco, Perth WA 6008

How do we update this policy?

We may update this policy from time to time to reflect changes in our privacy practices, or the law. We will notify you of any changes by posting the updated policy on our website, or by other means as appropriate. The updated policy will take effect from the date of posting, or the date specified in the policy. We encourage you to review this policy periodically to stay informed of how we handle your personal information.

This policy was last updated on 21/08/2024.